Privacy Policy

Based on articles 15 and 16 of the Federal Law for the Protection of Personal Data Held by Private Parties, we inform you that Hotel Don Nino, with address at José María Pin Suárez 804-A, Centro, CP 68000 Oaxaca de Juárez, Oax. Mexico, is responsible for collecting your personal data, the use that is given to them and their protection.


Your personal information will be used for the following purposes: to provide the services and products you have requested; notify you about new services or products that are related to those already contracted or acquired; communicate about changes in them; develop studies and programs that are necessary to determine consumption habits; carry out periodic evaluations of our products and services in order to improve their quality; evaluate the quality of the service we provide, and in general, to comply with the obligations we have contracted with you. To limit the use and disclosure of your data, we will maintain security and confidentiality policies and procedures.

We inform you that “Hotel Don Nino” may collect information through different sources, including:

Personally : When you request or purchase any of the services provided.
Direct : When you provide us with your personal data to request or contract our services.
Indirect : From any other source of information commercially available or permitted by Law.
For the purposes of this Privacy Notice, including but not limited to, it will be understood as “Personal Data”

General information:

Name, sex, address, telephone numbers (home, office and cell phone), email, age, date of birth, personal references, occupation, nationality, country of birth, marital status, Unique Population Registration Code, Federal Register of Taxpayers, name of the company where you have worked, position, length of service, source of income, net monthly income, social security number, education, economic dependents, spouse data, education, sector, type of contract, activity / business, position / occupation, work address in Mexico and the data and information that according to the Law concerns an identified or identifiable natural person

Social networks :

In social networks (such as Facebook®, Twitter®, YouTube®, Linkedin® and / or other social networks that may arise), the information provided within said networks in which “Hotel Don Nino” participates As a user, they do not constitute or are part of the Personal Data subject to the protection of the Privacy Notice, being the responsibility of the company that provides this platform and who publishes it.

Telephone sale :

In the cases in which you acquire a product or service from “Hotel Don Nino” through the telephone operation services that are made available to you for this purpose, it may be possible to require some personal data. By telephone, which will be treated according to this privacy notice, we inform you that for your safety and for compliance with applicable legislation

Video surveillance :

For security reasons, “Hotel Don Nino” may install video surveillance equipment in all and / or some of its establishments, so it may collect images, photographs, videos, voices and / or sounds. that identify or identify our clients and / or any person who is inside or transits in and / or through the facilities of the “Hotel Don Nino”.


The processing of the owner’s personal data, and unless the owner provides otherwise by the means described in this Privacy Notice, is intended to comply with the legal requirements of the competent authorities, analysis of the use of our products and services for the compliance with our terms and conditions. in the provision of our services, the development of new products and services, the advice, commercialization, contracting and placement of all kinds of services and other obligations derived from any relationship between the owner of the personal data and “Hotel Don Nino”.

In addition to the above, your personal data may also have, among others, the following purposes:

Commercial purposes

In order to share with you the commercial information of the “Hotel Don Nino”, among which the information related to curiosities, promotions, contests, information about new products, birthday greetings, electronic magazine, changes in our products or services, request an evaluation of the quality of the service, carry out internal studies on consumption habits and any other promotional matter or related to the products and / or services of the “Hotel Don Nino”.

Direct payment

By phone or online, in order to make the economic charges of the products purchased by the customers of the “Hotel Don Nino” to the bank cards, derived from the purchase of the products or services.

The Personal Data related to banking information will only be subject to the Treatment Purposes established in this Privacy Notice, for the duration of the commercial transaction and / or during the time that, according to the operations of the “Hotel Don Nino ”Or the regulations on the matter so established, this in order to be able to answer or clarify future claims, clarifications or confirmations.

Requirements and compliance with obligations of public and administrative entities, in order to respond to information requirements of public and administrative entities in the exercise of their legal functions or by court order, as well as for the collection of information, storage , delivery of notices. and compliance with obligations in charge of “Hotel Don Nino” related to compliance with the Federal Law on Prevention and Identification of Operations with Resources of Illicit Origin and other applicable regulations.


The personal data of the owner will be kept strictly confidential, in accordance with the security, administrative, technical and physical measures that the “Hotel Don Nino” implements in its security policies and procedures, its illegal disclosure being prohibited and limiting its use to third parties, in accordance with the provisions of this Privacy Notice.


The owner of personal data may exercise their rights of denial, access, revocation, rectification, cancellation and opposition, by email to containing the following information:

  • The full name of the owner of the personal data, address and email account, to be able to communicate the response to your request.
  • The documents that prove the identity and, where appropriate , the legal representation of the owner of the personal data.
  • The clear and precise description of the personal data with respect to which the owner seeks to exercise any of the aforementioned rights.
  • Any another element or document that facilitates the location of personal data.
  • For the purposes that originated and are necessary for the relationship, it will be understood that, in case of requesting the right of refusal, the Holder accepts that no You may contract some of the products or services provided by “Gran Hotel Ciudad de México”.


“Hotel Don Nino” may transfer data to:

Affiliated and subsidiary companies.
Third party service providers for compliance with legal obligations acquired by “Hotel Don Nino” or by any of the affiliated and subsidiary companies.
Third party research service providers, data analysis, sending information focused on the needs of the owner of personal data, as well as the performance of other services necessary or required by the owner of personal data.
Business partners with whom “Hotel Don Nino”, have carry out agreements or contracts focused on the development of new products and / or services focused on improvement and according to your needs and research.
Third parties derived from a corporate restructuring, including, the merger, consolidation, sale, liquidation or transfer of assets.
Other transfers provided for in the aforementioned Law and its Regulations.
Third parties and entities receiving personal data, assume the same obligations. ions and / or responsibilities of the “Hotel Don Nino”, in accordance with what is described in this Privacy Notice.

The owner of personal data who submits a request or acquires a service or relationship with “Gran Hotel Ciudad de México”, accepts the transfer of their personal data, in the terms described in this Privacy Notice.


Any change to this privacy notice will be informed through any of the following means:

Email provided by the owner of the personal data.
Ads on the Internet portal of the “Hotel Don Nino”.
Any other public or private means of communication.